Terms and Conditions - House Clearance Bromley

Welcome to our House Clearance services in Bromley. By engaging our services, you agree to the following Terms and Conditions. Please read them carefully to ensure a clear understanding of our services and your obligations.

Service Scope and Availability

We provide comprehensive house clearance services, including the removal of furniture, appliances, and personal belongings. Our services are available Monday to Saturday from 8:00 AM to 6:00 PM. Any work required outside these hours may incur additional charges.

Booking and Scheduling

All bookings must be made at least 48 hours in advance.
We reserve the right to reschedule appointments in case of unforeseen circumstances.
Cancellations must be made at least 24 hours before the scheduled time to avoid cancellation fees.

Pricing and Payment Terms

Our pricing is based on the volume and complexity of the clearance required. A detailed quotation will be provided prior to commencement of work.

Payment Methods

Payment can be made via credit card, debit card, or bank transfer.
Invoices are due within 14 days of receipt.
Late payments may incur interest charges as stipulated by law.

Liability and Insurance

We take utmost care in handling your belongings during the clearance process. However, we are not liable for any pre-existing damages to items. It is advisable to secure valuable or fragile items separately.

Insurance Coverage

We carry public liability insurance to cover accidental damages.
Customers are responsible for ensuring their items are insured against theft or damage.

Access and Permissions

Clients must ensure that we have the necessary permissions to access the property. This includes access codes, keys, or authorization to enter restricted areas.

Restricted Items

We are prohibited from removing hazardous materials such as asbestos, chemicals, or flammable substances.
Certain items may require special handling or disposal methods, for which additional charges may apply.

Privacy Policy

Your privacy is important to us. We collect and process your personal data in accordance with applicable data protection laws. Personal information is used solely for the purpose of providing our services.

Data Protection

Personal data will not be shared with third parties without explicit consent.
We ensure secure storage and handling of all personal information.

Customer Responsibilities

Customers are expected to prepare the property for clearance by removing small items and ensuring that access points are clear. Failure to do so may result in additional charges.

Preparation Checklist

Remove personal valuables that you intend to keep.
Ensure pathways are free from obstacles to facilitate smooth clearance.
Inform us of any special requirements or fragile items that need careful handling.

Dispute Resolution

Any disputes arising from our services should be addressed promptly. We aim to resolve issues amicably, but if necessary, disputes may be escalated to relevant regulatory bodies.

Grievance Procedure

Report any concerns within 7 days of service completion.
Provide detailed information to facilitate a swift resolution.
We commit to addressing all grievances within 14 days.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes through appropriate channels.

Effective Date

All changes become effective immediately upon posting.
Continued use of our services constitutes acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any legal actions arising from these terms will be subject to the exclusive jurisdiction of the courts in Bromley.

Jurisdiction

All disputes will be handled within the local courts of Bromley.
International clients must comply with these terms regardless of their location.

Acceptance of Terms

By booking our House Clearance services in Bromley, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.

Thank you for choosing our services. We are committed to providing you with efficient and reliable house clearance in Bromley.